Service Admin
The service admin is crucial in overseeing the entire ProtoPie Enterprise environment. They have full administrative privileges and manage members, teams, security, and authentication.
Learn more about managing Organization settings as a service admin.
The comparison table below outlines the differences in privileges in ProtoPie Enterprise environments based on different roles:
- Service admin: the top-level role with complete administrative privileges. An Enterprise environment can have one or multiple service admins.
- Team owner: the owner of a specific team within the Enterprise environment. Each Enterprise team has a single team owner.
- Team admin: Administrators of a specific team within the Enterprise environment. An Enterprise team can have one or multiple team admins.
- Regular members: Editor or viewer members of a team within the Enterprise environment.
| Privileges | Service Admin | Team Owner | Team Admin | Member |
|---|---|---|---|---|
| Manage ProtoPie Enterprise | No | No | No | |
| Manage all teams | No | No | No | |
| Manage all members | No | No | No | |
| Create teams | No | No | No | |
| Delete a team | No | No | ||
| Manage a team | No | |||
| Invite new members | Yes, when self-service sign-up is enabled | Yes, when self-service sign-up is enabled | No | |
| Assign team admins | No | |||
| Assign roles | No | |||
| Remove members | No | |||
| Manage projects | No | Depends | ||
| Delete prototypes | ||||
| Manage custom fonts | No |
Team members can manage all public and private projects they are a member of. Additionally, they can delete prototypes (made by others) in all public projects and private projects they are a member of.
If you are a member and have problems with your account or team, contact the service admin in your company.
Setting Up ProtoPie Enterprise Environments
The setup process for ProtoPie Enterprise depends on your activated plan tier: On-Premises or Private Cloud.
Private Cloud:
- Utilize the unique Enterprise URL that you received from our team: https://xxxxx.protopie.cloud.
- Access the setup form by entering the Enterprise URL in your browser.
- Complete the form to configure your ProtoPie Enterprise environment and create your service admin account.
On-Premises:
- Utilize the Enterprise URL provided by your IT team to install ProtoPie Enterprise.
- Enter the Enterprise URL in your browser to access the setup form.
- Fill out the form to establish your ProtoPie Enterprise environment and set up your service admin account.
If you face any difficulties or have questions during the setup process, please don't hesitate to contact our support team. We are here to assist you.